Tikal Bugzilla based Issue Tracker is a major component of Tikal's ALM (Application Life Cycle) solution. It's core is based on latest release of Bugzilla 3.4, the most common open source bug tracking system.
Bugzilla is a good community level tool and is installed in IT departments of about 30 percent of Fortune 500 companies; but in order to perform well it needs to be highly modified.
Tikal Issue Tracker Bugzilla's community edition latest features with added helpful features and a brand new "application like" GUI that enables intuitive and easy use, compared to bugzilla.